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Terms & Conditions


Welcome to Urban Decay. By using the Urban Decay website you confirm that you have read the terms and conditions regarding the conduct of parties accessing or using the Urban Decay website to trade and that you agree to be bound by these terms and conditions.

Please note that should you not agree to the terms and conditions stated below, you may not use the Urban Decay website. The site is managed in the Republic of South Africa and promotes the sale of various branded product lines. Purchases made from the site are subject to the terms and conditions of this agreement. By shopping or browsing on this site, you acknowledge that you have read, understood and agreed to be bound by this Agreement, and the other policies displayed on this site.



Terms of Use of The Urban Decay Website

PLEASE NOTE ONLY 1 COUPON CAN BE USED PER SALE.  COUPONS ALSO CANNOT BE USED WITH ANY OTHER SPECIAL PROMOTIONS WHICH ALREADY DISCOUNT YOUR ORDER.

The Urban Decay website may not be reproduced, duplicated, copied, sold, or otherwise exploited for any commercial purpose without the prior written consent of Urban Decay.



Disclaimer Of Warranties And Limitation Of Liability

By visiting the Urban Decay website site on the Internet you agree that using this service is entirely at your own risk. The site and its contents are provided on an "as is" basis and Urban Decay makes no representations or warranties of any kind.

 Urban Decay cannot be held liable for any inaccurate information published on the Website and/or any incorrect prices displayed on the Website, save where such liability arises from the gross negligence or wilful misconduct of Urban Decay or authorised representatives. Discount coupons may be offered on selected Urban Decay products but further discounts/coupons on daily deal products are prohibited.

The Information expressed and displayed on this site should not be regarded as the opinion of Urban Decay. Potential clients are encouraged to consult professional advice before taking any course of action related to information displayed on this site. To the full extent permissible by South African law. Urban Decay , its directors, employees, suppliers or service providers disclaims all representations including the accuracy of content or information, products or services.

Urban Decay does not guarantee that the services provided by the site will be uninterrupted or error free, or that the website, its servers or e-mails sent from Urban Decay are free from viruses.

Urban Decay, their directors, members, employers, employees and suppliers shall not be liable for any loss, damage or expense which may be suffered.

By accepting the terms and conditions you indemnify Urban Decay from any loss or damage suffered, including without limitation in respect of any claim or demand by any third party by reason of any act or omission on your part or that of any family member, agent or representative acting on your behalf in connection with transactions concluded.

Urban Decay's liability whether in contract or delict arising from any breach of any obligation in terms of this Agreement, negligence or otherwise shall not exceed at any time more than the monetary value of the items purchased with regards to any dispute.



Applicable law

The Urban Decay website and all communications and transactions concluded using the website, are governed by the laws of the Republic of South Africa.



Invitation to do business

The products which are displayed on the Urban Decay website is seen as an invitation to do business with Urban Decay. Transactions are only confirmed when Urban Decay has accepted your transaction and the acceptance is communicated to you via email or telephone call.

The price of any products sold through Urban Decay including shipping costs shall be relayed to you at the time of your order. By visiting the the Urban Decay website you agree that the terms and conditions will be applicable to all further transactions and website visits.

 
Stock

Urban Decay will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that listed products are removed from our website. However, we cannot guarantee the availability of stock and we will only be liable for delivery of the products when the products are available. When products are no longer available after conclusion of a sale, Urban Decay will notify you and you will be entitled to either selected another product or choose to receive a refund of the amount paid by you.

 

Cancelled orders and unwanted goods

You have 7 days the "day after" the day that the goods are received under the distance selling act from arrival of the goods to cancel your contract. The goods must be returned to us in the condition they were despatched, complete with all packaging and in a re saleable state. The goods remain YOUR responsibility until they are received and signed for by us.

Cancellation/Return of unwanted orders/items incur a 15% handling fee to cover processing/handling fees.

If an unwanted product is returned for exchange for a different product the customer will be charged or refunded any price difference plus return postage.


Electronic communications

When a user visits Urban Decay or sends e-mails to Urban Decay, you are consenting to communicating with us electronically. Urban Decay will communicate with you by e-mail.


User Information

When purchasing products, you are required to provide Urban Decay with complete and accurate information about yourself and you agree that the information provided to Urban Decay is correct. Purchasing from Urban Decay is restricted to persons over the age of 18. Any person not permitted to register as a purchaser but who does so, shall be guilty of committing fraud.



Free and Non-Free Email Accounts

Please note that without a valid/non free email address/account, you will not be able to purchase products displayed on the Urban Decay website with a credit card. Urban Decay will only accept payments via EFT or Direct deposit if a free email address is provided.



Our Rights

We reserve the right to: 1. Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or 2. Change these Conditions from time to time and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website. 3. We will use our reasonable endeavors to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control. Third Party Links

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.



Security Policy

1.Virtual Card Services process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site's registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information. 2.Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems. 3.The Merchant does not have access to credit details. 4.Virtual Card Services continually reviews and enhances its security in line with technological changes.



Monitoring

We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).



Updating of these Terms and Conditions

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.



Consent

I understand that all the designs and trademarks are registered to Urban Decay and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Urban Decay for any civil action or any legal action deemed necessary against me.

 

At Urban Decay, your privacy is important to us. This privacy policy is designed to inform you of what information Urban Decay collects, why we collect such information and how we use the information we collect.



Collection and Use of Information

In general, you can browse our Web Site without telling us who you are or revealing any personally identifiable information about yourself.

As a policy, Urban Decay does not and will not sell, trade or rent your personally identifiable information to third-parties, unless you have granted us permission to do so.

Communications: If you provide Urban Decay with personally identifiable information, this information may be used to communicate to you information regarding Urban Decay and its products. Your personally identifiable information may also be used to improve and customize our Web Site's content and functionality.

Compliance with Law and Fraud Protection: We may collect and disclose any information, including personally identifiable information necessary to comply with any applicable law, regulation, legal process or governmental request. We may collect and possibly share personally identifiable information and any other information available to us in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any personal or as otherwise required by law. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

Service Providers: We may share your personally identifiable information with authorized third party partners, agents and contractors. For example, when we need to ship a watch to you, we must share your name and address with our couriers.

Data Collection Devices, such as Cookies: In some instances, Urban Decay may collect non-personal data through cookies and web logs and other monitoring technologies

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We use cookies on certain pages of our Web Site to, among other things, analyze our web page flow, measure promotional effectiveness, deliver you a more customized shopping experience, track visits from our affiliates and partners and allow the use of our shopping cart. Urban Decay does not use cookies to store or collect any personally identifiable information. You are always free to decline our cookies if your browser permits; although, by declining the use of cookies you may not be able to use certain features on the Web Site.

While Urban Decay and its affiliates shall take reasonable care to safeguard the information provided by you to Urban Decay from unauthorized access or disclosure, Urban Decay does not represent or guarantee that the safeguards will provide absolute protection.

"Personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).